Think before you link
6 December 2006 | Categories: Content, Copywriting, User experience | 2 comments
Roger Johansson of 456 Berea Street talks a lot of sense when it comes to issues of web standards, accessibility and usability. In Click here and other meaningless link phrases he provides some sound advice on writing good link text.
Link text should provide a meaningful description of where the link goes to, or what action will take place when clicking on the link. So, no more peppering your webpage with ”click here” – next time you create a link on your website or blog, stop to think about whether the words you’re using are doing the best job possible.

I hate “click here” and actively avoid using it, but unfortunately clients seem to love it and often request it specifically. The problem is this: intuitively it makes a lot of sense from a non-tech user interface angle — the average user wants a flashing button that says THIS WAY, a link clearly labelled HERE, etc. It’s the difference between the door itself and a sign on the door… Clients want to be sure their clients don’t miss the gateway, and many users don’t want to have to take the time to figure out how to navigate.
Another problem is that browser issues or poor web design could potentially conceal a link that is not clearly marked. Look at a sample post from Design Observer:
http://www.designobserver.com/archives/020193.html
This site, considered the leading and elite design website in the US (for better or for worse), recently redesigned. In doing so, they chose a palette that many users (including myself) feel is far too subtle. The links, buried within the paragraphs, are barely distinguishable from the maintext and are often missed. They could have improved things by simply making links bold or having a brighter color appear on rollover, but they are concerned only with looks, not useability. Frankly, I consider this irresponsible design… but don’t get me started on my frustrations with DO. At any rate, I’m not suggesting that DO employ the “click here” tactic, but they are an example of how the opposite of “click here” is sometimes not a better solution.
If you are going to include your links within text, it needs to be very clear to the user that they are links — things need to be obvious, clearly marked, and easily interpreted by the site visitor. Seems like common sense, and yet…
This is actually a very good point.
If you really think through the wording of your link so it will entice the people who really need the information that it links to you’re doing them a great service.
Studying great headlines can help with this. Also being aware of your own behavior online.
When you click on a link think to yourself “Was there something about the wording of that link that persuaded me to click on it?”
Kindest regards,
Andrew Cavanagh